Mandy Thompson is the director of coding and compliance consulting with Kraft Healthcare Consulting, LLC — an affiliate of KraftCPAs PLLC. In this role, Mandy consults with healthcare providers regarding billing and coding compliance, as well as performs coding and documentation audits and OIG and CMS compliance training. She also works with healthcare facilities in providing RAC appeal assistance and has participated in Administrative Law Judge (ALJ) hearings in which she has been successful in having cases overturned by the ALJ. Additionally, Mandy works with attorneys providing expert reports in OIG investigations and has been successful in having cases dismissed by OIG.
Mandy specializes in revenue cycle management services, including chargemaster financial management and compliance. In addition, she provides charge description master (CDM) maintenance for clients in various states.
With more than 15 years of healthcare experience, Mandy has worked in a variety of roles in the healthcare industry. Previously, she was a coding and compliance consultant for a regional CPA firm, business office director for an assisted living facility and patient account representative for the largest multi-specialty clinic in Mississippi.
Mandy has been a contributing source for articles published in For The Record magazine and on Kareo’s medical billing blog. As a conscientious member of the healthcare community, Mandy regularly attends conferences, seminars and takes advantage of many opportunities to interact with other nationally recognized HIM and coding experts where she can stay on top of the ever changing regulations that impact the industry.
Professional and Community Service
- American Academy of Professional Coders (AAPC), Member
- Healthcare Financial Management Association (HFMA), Member
- Nashville Health Care Council, Member
- Leadership Health Care (an affiliate of the Nashville Health Care Council), Member